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How May We Help You?

At Summit, we understand that comprehensive product support is something our customers expect and deserve. ASD vendors require not just a radio module but a radio solution, one that can be integrated in the ASD and deployed for business-critical applications. Summit understands that if the radio doesn't work, the ASD doesn't work. If the ASD doesn't work, the end customer doesn't work.

Summit provides all our most recent software including device drivers, the Summit Client Utility (SCU) application and Software Developer's Kit for free downloading. We provide detailed documentation including a user's manual and release notes.

During the integration process, we provide engineer-to-engineer integration assistance to ASD manufacturers. Consultation and documentation to aid in custom device driver and application development is available as well. After our modules are successfully integrated into an ASD, Summit extends its support to operation in the field. Summit's system engineering team provides Level 2 technical support to ASD vendors and is well versed in radio frequency characteristics, wired and wireless network architectures, and security protocols.

Finally, at Summit we believe it's our responsibility to help our customers obtain the device certifications necessary for regulatory compliance. With our existing grants, test reports and approvals for our family of wireless LAN modules, Summit can minimize the cost, time and complexity of attaining all required certifications. Customers can also leverage our software and test plans to attain certifications from the Wi-Fi Alliance and compliance with Cisco Compatible Extensions specifications.

At Summit, we consider comprehensive customer support to be an integral part of our product. Please review our software, documentation and certification sections for additional information or, as always, contact us.